|
Business hours for telephonic queries are Monday to Thursday 08h00 to 17h00, Friday 08h00 - 16h00. Email queries will be answered after hours as well.
HDCabling orders, product and technical related inquiries :
 - Contact HDCabling using the email address below or use the contact form regarding any inquires relating to the products on the website or any order queries. Email inquiries are the preferred method of communication since links to required products can be provided for customers needing help on video/audio installations. Also use this email address for any technical product inquiries or order related queries regarding any HDCabling product listed on the website. Walk-in Shop has limited technical support available.
All HDCabling Product, Technical and order queries - info@hdcabling.co.za
HDCabling General, Order Related queries & Technical Product queries - Johan : 073 751 3337
HDCabling Walk-in Shop (Walk-in shop stock availability queries, limited technical support available) - Angelique / Ettienne : 012 653 6829
&  - HDCabling together with SATS-R-US has a walk-in shop at Shop nr 4, Gables Centre, Cnr of Hendrik Verwoerd Drive and Galway, Hennopspark, Centurion (Left side of Prime Grill Retaurant, Opposite Trail-a-rent). Please follow the instructions below to ensure stock is available for your order when collecting the SAME DAY after order has been submitted online. If collecting the next day, order will be bundled with quote / invoice generated by the online system and available for collection anytime from 9h00 the next day. This ensures the ordering and collection process is accelerated. If order not placed online, the order will have to be submitted in the store which will slow down the process of collecting your order.
- Submit order online as per process at http://www.hdcabling.co.za/ordering_process_and_maps.php. This takes about 2 minutes and does NOT request payment online and will generate an order number, allocate stock to your order and send you an email with the detailed invoice link to print the invoice for the order.
- If collecting the SAME day send an email to info@hdcabling.co.za to ensure stock is available for immediate collection at the walk-in store. If no email feedback is received within 2 hours please phone the shop directly at 012 653 6829 to confirm stock availability for collection. 90% of products online are available for immediate collection. If there is no stock at the walk-in store for your order it will be acquired from storage and delivered the next day at 8h30 for collection anytime afterwards.
- Print the online invoice when collecting the same day and take the invoice with you when collecting. If an Electronic Transfer has been done please print proof of payment as well and present it when collecting. Cash on collection is also accepted and Creditcard facilities will be available at the shop from the end of Mar 2010. Electronic Transfer can also be done at the shop if needed via internet banking.
SATS-R-US DSTV, Dish & LNB Installation inquiries and HDMI Network installation quotes :
- SATS-R-US are Multichoice Accredited installers. For any installation queries or quotes for HDMI Distribution, DSTV & HDPVR installations or Dish/LNB Installations please use the contact details below based on your region.
SATS-R-US - Installation quotes for Pretoria / Centurion & JHB - E-mail (General): centurion@sats-r-us.co.za
E-mail (Support): ettienne@sats-r-us.co.za
Telephone: 086 123 DSTV(3788) / 012 653 6829
SATS-R-US - Installation quotes for Cape Town / West Coast - E-mail (General): info@sats-r-us.co.za
E-mail (Support): support@sats-r-us.co.za
Telephone: 086 123 DSTV(3788)
Courier / Postage estimated costs for SA regions – Will be calculated during order process
Special courier to address delivery for PRETORIA regions within 24-48 hours - R 40.00 up to 2kg. Please see the Maps section to see if your region is listed on the PRETORIA map to qualify for this special courier service fee.
Special courier to address delivery for JOHANNESBURG regions within 24-48 hours - R 55.00 up to 2kg. Please see the Maps section to see if your region is listed on the JOHANNESBURG map to qualify for this special courier service fee.
Econoparcel (All SA Regions) - 3-6 days between major cities delivery time to Post Office in your address details. R 36.00 up to 500g, R 45.00 for 500g - 1kg, R60.00 up to 2kg etc.
Speed Services Counter to Counter Overnight (All SA Regions) - 24 hours to 48 hours delivery service to Post Office in your postal address. R 70.00 orders up to 1kg, R 95.00 up to 2kg etc.
Courier Services to Door (All SA Regions) - 24 hours to 72 hours delivery service to physical delivery address specified on account. R 100.00 up to 1kg, R 130.00 up to 2kg etc.
Full Name: |
